When you make a purchase with RETS PRO™ you’ll have already agreed to this Refund policy which was posted in the shopping cart as the “check-box” for “TOS Agreement” as well as on our website.
We offer a “Conditional *30-Day Money-Back Guarantee” on all RETS PRO™ Products.
We want all of our customers to be completely satisfied. If you are having problems getting the product(s) to work, we invite you to use our Free forums for assistance or contact us directly. All posts on the forums WILL be answered. We offer Free trouble ticket support for confidential issues only and Free Skype support for all live support tutorials if needed.
If you are having difficulties with any of our products, you are REQUIRED to contact Support to attempt to work out the issues before a refund will be considered. *We will issue the refund ONLY if we cannot get it to work as represented in our online DEMO(s).
*Refunds will NOT be issued for any of these types of “idiot” reasons – period.
“I’ve tried it and decided I’m not going to use it after all”.
“This doesn’t work like I thought it did”
“I thought this came with MLS”
“etc.” I think that most of you see where this list could go on and on but most of you get the point.
If you request a refund with an excuse similar to one of the examples posted above, then you may be reading this for your first time. You may have never bothered to read the TOS that you agreed to during your purchase checkout process or as posted on our website, but once we receive your refund request you may be sent here to “re-visit” the agreement that you made during your purchase checkout process.
We state clearly in many areas of our website exactly what the requirements are for all our products as well as giving you public access to Live Demos, and if you still aren’t sure then click on the Contact page or call us Before-You-Buy!
There are simply NO-EXCUSES for requesting refunds for anything other than a “failure-to-make-work” as shown in our demo(s) – SO – Make sure you have read everything and – PLEASE CALL US – before you buy – so that you don’t waste your time or ours having to review this refund page again with you..